Communicating Through Firewalls
If a firewall is in place, please allow Webroot’s path masks through the firewall, as described in the following table.
|
PATH |
Port |
INFORMATION |
|
*.webrootcloudav.com |
Port 443 (https) |
Agent communication and updates. Note: Some firewalls do not support double dotted subdomain names with a single wildcard mask, for example, g1.p4.webrootcloudav.com being represented by *.webrootcloudav.com, so some environments might require either *.p4.webrootcloudav.com or *.*.webrootcloudav.com. |
|
*.webroot.com |
Port 443 (https) |
Agent messaging. |
|
Port 443 (https) |
Agent file downloading and uploading. |
|
|
Port 443 (https) |
Agent file downloading and uploading. |
|
|
Port 443 (https) |
Agent file downloading and uploading. |
|
|
WSAWebFilteringPortal.elasticbeanstalk.com |
Port 80 (http) & 443 (https) |
Required for agent Web Filtering, elasticbeanstalk is an amazon AWS domain. |
|
*.webrootanywhere.com |
Port 80 (http) & 443 (https) |
Management portal and support ticket logs upload. |
Additional notes:
Note: You cannot change Webroot default policy settings.
Note: When you are entering the URL, you do not have to enter any protocols such as www, http, or https.
Note: Once selected, including Global Policies cannot be reversed.
Note: Once selected, including Global Overrides cannot be reversed.
When entering the distribution email list, multiple accounts are separated by commas.
For default policies, recommended is very complete for workstations